Intellectual Property, Copyright and Notice-and-Takedown Policy

0. Current status

Today, Hireeo does not have a dedicated form for reporting infringing content. The available channel is the email address legal@hireeo.app, described in section 1. This policy sets out the procedure Hireeo follows upon receiving a notice through that channel.

1. How to report copyright infringement

You can report a suspected copyright infringement by writing to legal@hireeo.app with the information listed in section 1.1. This is currently the only available notification channel; if a dedicated form is introduced in the future, this policy will be updated to reflect it.

1.1. Notice information

At a minimum, a notice must include:

• Identification of the copyrighted work.
• The exact location of the infringing content on Hireeo (URL, profile, or service).
• The reporter’s contact information.
• A good-faith statement that the use is unauthorized.
• A physical or electronic signature.

2. What Hireeo does upon receiving a valid notice

• Expeditiously remove or restrict access to the content.
• Notify the person who posted the content and allow a counter-notice if they believe the removal was improper.
• Preserve evidence of the notice and the action taken.

2.1. Repeat-infringer policy

Hireeo considers an account to be a repeat infringer when it accumulates three valid, confirmed takedowns within a 12-month period. Once that threshold is reached, Hireeo may permanently suspend the account.

3. Legal framework by country

• United States: DMCA §512 (17 U.S.C.), with safe harbor conditioned on designating and registering a DMCA agent with the U.S. Copyright Office.
• Spain and European Union: DSA (Regulation (EU) 2022/2065), with notice-and-action, reasons for decisions, and a point of contact.
• Chile: Law 20.435 and Law 17.336; removal with safe-harbor effect requires a court order, without prejudice to a voluntary channel.
• Argentina: no specific statutory regime; the Rodríguez v. Google case law requires a reliable notice.
• Uruguay: Copyright Law 9.739, with no specific safe-harbor regime; a channel and diligent response are recommended.

3.1. DMCA agent for the United States

Hireeo has not yet designated or registered a DMCA agent with the U.S. Copyright Office. Until that registration is complete, notices from U.S. users are received at legal@hireeo.app and handled in good faith under the procedure in this policy, without invoking the formal DMCA §512 safe harbor against third parties.

4. Trademarks

Providers may make legitimate nominative use of third-party trademarks when describing their service, such as “I repair appliances of brand X”, but may not use them misleadingly or use the Hireeo mark without authorization.

4.1. Hireeo availability and registration

Hireeo has not yet completed a trademark clearance search or registration of the "Hireeo" mark in any of the five jurisdictions covered by this policy. Until that registration is complete, Hireeo reserves whatever rights it may hold from use of the mark in commerce and intends to pursue formal registration.

5. Provider impersonation

The absence of email verification and real KYC facilitates the creation of fake profiles. This intellectual-property policy does not resolve that risk; it coordinates with the Trust and Safety Policy and the credential verification in the Acceptable Use Policy.

6.1. Notification channel before publication

The notification channel described in section 1 (legal@hireeo.app) also applies to notices submitted by businesses or registered trademark holders.

6.2. DMCA agent designation

The same status described in section 3.1 applies: Hireeo has not yet designated a DMCA agent and intends to do so if a relevant connection with the United States exists.

6.3. Repeat-infringer threshold

The same threshold described in section 2.1 applies: three valid, confirmed takedowns within 12 months.

6.4. Trademark clearance and registration

The same status described in section 4.1 applies: Hireeo has not yet commissioned clearance or formal registration of its mark.

7. Safe-harbor regimes by jurisdiction

The safe-harbor regimes applicable to this policy (DMCA in the United States, DSA in Spain and the European Union, judicial removal in Chile, and reliable notice in Argentina and Uruguay) are reviewed periodically to reflect regulatory changes and the designation of agents or points of contact in each jurisdiction.

8. Personal data rights

You can exercise your right to know, access, delete, and opt out of the sale or sharing of your personal data by writing to legal@hireeo.app. If you are a California resident, these rights are additionally guaranteed under the CCPA/CPRA; residents of other states may have equivalent rights under their state's privacy law.

9. Cooling-off or withdrawal rights when applicable (B2C)

There is no general federal cooling-off right for these transactions. State-specific rules or rules for particular transactions may apply, and mandatory applicable law will govern.

10. Dispute resolution

This policy is governed by applicable United States law. Any dispute will be resolved through binding individual arbitration under the Federal Arbitration Act (FAA), and you waive any right to participate in a class action, to the extent permitted by applicable law.

11. Contact

legal@hireeo.app

Publication status

This policy is reviewed periodically as the reporting channel, DMCA agent designation, and trademark registration described above evolve.